Privacy Policy

ADG Quality Solution

Last Updated: 9 October 2026

At ADG Quality Solution, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, adgqualitysolution.com, contact us, submit an enquiry, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number or WhatsApp number

• Company or business name

• Job title or professional details

• Any information you voluntarily provide through enquiry forms, consultation bookings, or other communications

b. Business and Technical Information

If you enquire about our services, we may collect information about your business requirements, Quality Management System (QMS), audit readiness, manufacturing processes, or improvement objectives.

c. Technical Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and website usage data. This may occur through cookies, analytics tools, or similar technologies, where applicable.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries and consultation requests.

• Provide information about our services, including QMS development, ISO audit readiness, quality improvement, and process consulting.

• Schedule consultations and follow up on service requests.

• Improve our website, content, services, and user experience.

• Send relevant business updates or educational information, where permitted.

• Maintain business records and prevent misuse of our website.

• Comply with applicable legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and measure website performance.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

Where required by applicable law, we will seek consent before using non-essential cookies or similar tracking technologies.

4. Sharing of Information

We do not sell your personal information to third parties.

We may share information only when reasonably necessary with:

• Service providers: Website hosting, email, form management, analytics, scheduling, or communication service providers.

• Professional advisers: Legal, accounting, or other advisers where necessary.

• Legal authorities: Where disclosure is required by law or a valid legal process.

• Business transfers: In connection with a merger, restructuring, or transfer of business, subject to applicable legal requirements.

Where appropriate, we take reasonable steps to ensure that third parties handle personal information securely and only for authorised purposes.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

Please avoid submitting confidential manufacturing information, customer records, passwords, or sensitive company documents through general website forms unless an appropriate secure process has been agreed upon.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, maintain legitimate business records, provide requested services, or comply with applicable legal requirements.

When information is no longer required, we take reasonable steps to delete it or anonymise it, where appropriate and legally permitted.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where applicable.

• Withdraw consent where processing is based on consent

• To exercise your rights, please contact us using the details provided below. We may need to verify your identity before processing a request.

  8. Third-Party Links

  Our website may contain links to third-party websites, tools, or platforms, such as LinkedIn, YouTube, WhatsApp, or external booking services.

  These websites operate under their own privacy policies and practices. ADG Quality Solution is not responsible for the privacy practices or content of third-party websites.

  We encourage you to review their privacy policies before sharing your personal information.

  9. Children’s Privacy

  Our website and professional services are intended primarily for adults, professionals, businesses, and organisations. We do not knowingly collect personal information from children in violation of applicable law.

  If you believe a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

  10. Changes to This Privacy Policy

  We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws.

  Any updates will be published on this page with a revised “Last Updated” date. We encourage visitors to review this page periodically.

  11. Contact Us

  If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

  Business Name: ADG Quality Solution
  Website: https://adgqualitysolution.com
  Email: adgqualitysolution@gmail.com
  Phone/WhatsApp: +91-7618572665

  We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period and in accordance with applicable law.

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